Pinnacle’s Work Request (Help Desk) and Reactive Maintenance System is a game changer in turning your teams to delivering awesome customer service. Connect us for demo. Proactively manage reactive work and meet service level standards. Streamline your Help desk and work order management to improve service levels, ensure customer satisfaction and lower maintenance costs. Manage work requests from Customers or employees through resolution and time recording.
Article source: https://www.pinnacle.com.au/help-desk-reactive-maintenance/